Two Years Limited Warranty

At pinbaloutlet.com, we stand behind the quality of our products. Our Two Years Limited Warranty, which includes both new and refurbished products, covers telephone diagnosis, repair, and replacement of defective parts for up to two years after you receive your machine.

What Is Covered

• Telephone Diagnosis & Support: Expert technical assistance over the phone to help troubleshoot and resolve issues.

• Parts Repair & Replacement: Coverage for the repair or replacement of defective parts for up to two years from the date of receipt.

• Labor Coverage: Our warranty covers labor on the first service call within the first 30 days after you receive your machine.

Warranty Exclusions

Please note that our warranty does not cover the following:

• Abuse, misuse, or normal wear and tear.

• Any item that is moved or repaired without prior authorization by pinbaloutlet.com.

• Pinball machines and arcades manufactured prior to 1990.

• Any item being used in a non-residential (commercial) setting.

• Any item used at a rental property.

• Items explicitly noted as “as is” in the product description.

• Coin-mechanisms are not included with the purchase of machines and are not covered by this warranty.

Technical Support & Assistance

We know that buying high-value machines online can sometimes feel intimidating, but we are only a phone call away. If you ever need technical assistance, our team is ready to guide you through the process and ensure your equipment runs smoothly.

Contact Info

• Store Name: Pinball Outlet (pinbaloutlet.com)

• Phone: +1 260-258-4254

• Email: support@pinbaloutlet.com

• Address: 19936 Moenart St, Detroit, MI 48234, United States

• Opening Hours: Monday to Friday 9:00 AM – 5:00 PM (EST) | Saturday - Sunday: Closed

• Response Time: We typically respond within 1–2 business days.

• Secure Payments: Visa • Mastercard • American Express • PayPal

• SSL Secure Checkout • Trusted Customer Support

Thank you for choosing pinbaloutlet.com.